Shipping Policy

Shipping Policy

We strive to offer a fast, secure, and efficient shipping service for all our customers.

Order Processing

Orders are processed within 1 to 3 business days after payment confirmation. Once the order has been shipped, you will receive the corresponding tracking information when available.

Shipping Times

Delivery times may vary depending on the destination and product demand. Generally, shipments take between 5 and 15 business days.

Please note that delays may occur due to external factors, such as customs processes, high demand, or logistical issues.

Shipping Costs

Shipping costs will be displayed during the checkout process before you finalize your order.

Order Tracking

Once the order has been shipped, you will receive tracking information to check the delivery status.

Shipping Issues

If your order arrives damaged, incomplete, or has not been delivered within the estimated timeframe, you can contact us via:

Contact email:
aquuaalix@gmail.com

Incorrect Address

It is the customer's responsibility to provide the correct shipping address. We are not responsible for orders delivered incorrectly due to incomplete or erroneous information provided by the buyer.