Returns and Refunds Policy
Refund and Return Policy
We want you to enjoy your purchase with complete confidence. If you have any issues with your order, we are here to help.
Returns
We accept returns within 14 days of receiving the product. For a return to be approved, the item must be:
- In good condition
- Undamaged from misuse
- In its original packaging, whenever possible
Defective or Damaged Products
If you receive a defective or damaged product, please contact us as soon as possible by sending photos and details of the problem to the following email:
Contact Email:
noiraudioo@gmail.com
We will review your case and offer an appropriate solution, such as a replacement or refund.
Refunds
Once the return is approved, the refund will be processed using the same payment method used for the purchase. Processing time may vary depending on the banking institution.
Ineligible Products
Returns will not be accepted for products damaged by misuse, modifications, or normal wear and tear after use.
Contact
For any questions related to returns or refunds, you can write to us at:
aquuaalix@gmail.com